My CMS

Tag: online marketing efforts

  • featured – SEO Factor

    From the moment you realize you need to hire someone to handle your online marketing efforts, you are immediately faced with a very importance matter.

    Read More »

    There is one question that we are asked more than any other, and we get it even to this very day. The thing is, it’s

    Read More »

    Either the stars have aligned, or someone has too many email addresses and too much time on their hands. Either way, I’ve gotten 3 emails

    Read More »

  • SEO Basics – SEO Factor

    It’s no secret that having a keyword or 2 in your domain name can have an impact on your rankings. In fact, in some cases

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    Though this doesn’t happen as often as it did 5 years ago, we still bring on clients to whom we suggest either re-writing the URLs

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    After a few years of providing services to the hotel industry, there are a collection of issues regarding SEO I see on a regular basis

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    From the moment you realize you need to hire someone to handle your online marketing efforts, you are immediately faced with a very importance matter.

    Read More »

      The guide I wrote on Google Places SEO received/receives quite a bit of traffic. Obviously, this is a big deal to small businesses; what

    Read More »

    There is one question that we are asked more than any other, and we get it even to this very day. The thing is, it’s

    Read More »

    I want to talk about a situation I see quite a bit these days. Let’s say you have a website designed. Let’s also say you

    Read More »

    The Internet is built on links. The search engines find websites via links from other site and visitors find appropriate pages via navigation links. All

    Read More »

    I first wrote this post in March of 2008. I was browsing some old files and happened upon this one, and realized that it is

    Read More »

    I’ve heard this question 4 times this week, and it’s only Tuesday. “How many pages do I need to make my website effective to the

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  • SEO Audit and Website Analysis Services – SEO Factor

    If you’re looking for a strong foundation on which to build your online marketing efforts or need help determining the next steps in your SEO campaign, then my SEO Audit is perfect for you. Let me conduct an extensive analysis of your site and its current online progress, as well as that of your competition. Then, I’ll provide you with a set of documents that will outline specific modifications to your site and link-building strategies.  

    The SEO audits I conduct are not the same as those you may find online. I’m not saying those online tools aren’t fun to play around with, but I provide a more comprehensive analysis of your site; and return to you specific, actionable steps based on years of SEO experience. You won’t get any “your title tags are too short” statements here. Instead, I’ll tell you exactly what I think about them, and exactly how I would change them were I your SEO.

    After we’ve taken care of our initial phone call, I should have everything I need to begin. The SEO audit begins with a round of keyword research to find out what search terms people actually use to find your product or service.

    Website Analysis

    With the list of keyword established, I can then use them as a gauge to determine how well your website is optimized for those terms. I will begin looking for any major problems with your code. Generally, I’m looking into the following:

    • URL Structure
    • Duplicate Content Issues
    • Keyword Cannibalization Issues
    • Aspects that may affect search engine crawlers
    • Individual page focus
    • Meta tag usage
    • Title usage
    • Alt Attributes
    • Other on-page factors that help to determine search engine rankings

    Link Analysis

    Next, I’ll take a detailed look at your current link equity. This means I’ll be looking at not only the number of sites that link to yours, but also their type and value.

    Competitive Analysis

    Just as I perform an analysis on your site, so too do I analyze the sites of your competitors. I’m looking for all the same things I did on yours, but making note to their strengths and weaknesses. This is important as it helps us to quickly identify and adapt methods that are working for them, while exploiting the areas in which they don’t have a presence.

    Competitive Link Analysis

    I also perform a detailed analysis of your competition’s link equity, again noting the same things I did when I looked at your site’s link metrics. This will help us to identify link opportunities, and out-perform the competition in a strategic manner.

    What You Get

    Once I’ve completed my analysis I’ll be handing you quite a bit of information. This will be a set of documents containing the information I’ve gathered, various metric reports and my suggested website modification and promotion efforts.

    List of Items that Require Urgent Attention

    The first thing I’ll call your attention to is the list of urgent action items. Sometimes I only find a few things that could really be hurting your site’s performance, sometimes I find items that are literally stopping the search engines in their tracks; or worse, causing a website ranking penalty. either way, I’ll note the things that simply can’t be skipped and give you a good set of instructions on fixing them.

    The Results of all my research

    I pull a lot of different information from a lot of different sources to help in building an SEO campaign. You’ll be getting a set of documents that are the direct result of various metrics concerning your SEO efforts. For example, during the competitive link analysis phase, I’ll create long lists of the links that point to your competition. As a part of the SEO Audit service, you’ll get all of the documents that helped create the foundation for my suggestions.

    SEO Spreadsheet with organized research results

    Using all that information I found initially, I’ll provide you with the SEO Spreadsheet, a document that organizes the data into an easy-to-follow format. For example, the list of search terms that I suggest will be broken down in this document; separated by categories and prioritized based on the amount of competition and estimated search value. I also provide you with general expectations based on rank positioning, traffic and resulting conversion rates. Basically, the return on your investment.

    Similarly, the list of competitors’ links I find will be broken into types, number and value. This way we can create an effective and efficient link-building strategy.

    It also contains your list of targeted sites to acquire links, my list of free and paid quality directories and some other SEO suggestions.

    Generally, the SEO Spreadsheet is your source for specific data information regarding your SEO efforts and will be referenced often during your SEO campaign.

    Site Analysis Overview – Broad Suggestions

    I’ll provide you with a general overview of your entire site’s analysis results, noting your strengths, weaknesses and opportunities. This analysis overview will also call your attention to larger action items as a part of the suggestions I make. For example, if you have a site but no blog, the overview analysis will contain my suggestion to start a blog, and help with the implementation.

    Page by Page Analysis and Suggested Modifications

    Depending on your type of audit, you’ll also receive an analysis on individual pages of your site, as well as specific modification suggestions. For example, you’ll get an exact list of the suggested titles for your site, as well as other on-page factors.

    Master SEO Strategy Document with Checklist

    Finally, you’ll get a master SEO strategy document and checklist. Depending on the needs of your audit, this may sometime be broken up into sections so as to easily be delegated to the appropriate departments.

    Phone Consultation to Review the Audit

    Once I’ve performed the SEO audit and gotten the results and suggestions to you, I’ll give you a while to look it over and then we’ll schedule a call to go over every part of the analysis and discuss my suggestions. This is also your time to ask specific questions and bounce ideas around, so it’s a real informative call.

    Generally, I say “give it a month,” but every audit is different and every client has different needs. I’ve performed audits in under a week, and a few that took just over 2 months. It all depends on your particular business. Before we get started though, I’ll be able to tell you exactly how long it will take to receive your custom audit.

    What’s with the pricing?

    Due to the nature of SEO in general, I’ve listed my prices in a “starting at” format. The SEO audits I perform get pretty in depth sometimes, and continue to do so as more and more businesses implement online marketing efforts of their own (read: your competition). I have one aim, and that’s to provide you with the most efficient, effective strategy to provide real results.

    Every client is unique, and so too are my provided services and fees.

    No seriously, pricing and time info. Please?

    I can tell that this is an important factor in any purchase, so I’ll give you a few examples so you can see the type of fees and turnaround time you’re looking at.

    Starter

    I recently provided an audit for a plumber (5 or so employees)  in a smaller town in TX (few hundred thousand). I charged him $800, and had an audit/strategy to him in about a week and a half. He had someone implement all of the priority items I listed, and around 80% of the rest before our call, so that consisted mostly of ‘link-building’ talk.

    In around 4 months he went from 0 Internet traffic to attributing 3 customers to the site (which resulted in around $500 in sales). After a year of working through his strategy and a few phone calls here and there (add a few hundred bucks to my fees), he now ranks on page one for the majority of his targeted search terms, and his website accounts for a large portion of his income.

    Professional

    I get a lot of these in a year’s time. Usually, this is the audit you would get if you provide a common service in a populated area (think lawyers in L.A.).  These usually range from $1200 – $1700, and are done inside a month, every time. For some reason these are also my clients with the highest implementation rate. They usually see the first set of what I consider “results” in about 3 – 5 months. I’m sure I don’t have to tell you what even one conversion for an injury attorney in Los Angeles means to the bottom line.

    Small Business

    This is the audit you would get if you were targeting the nation (think ecommerce sales, etc.) but with relatively light competition; though it may be apparent they are performing their own SEO efforts.

    I provided this service to a client recently that sold a set of software products to the medical industry. They had a previous “SEO” that put them in some pretty sticky spots, but it wasn’t anything that couldn’t be handled with a little elbow grease. I charged them just over $3500, and had the audit done in around 2 months. We also extended some of the consulting time for a few months while they fixed some of the more important errors.

    This was one of those cases where a few changes meant a lot of results. They had a strong site, so we just had to remove a lot of the chains holding them back. 3 months into this, and they are really impeding/out-ranking their competition. The rest of their strategy will be pure profit.

    Enterprise

    I can’t say much here. These are clients whose needs vary so greatly that no 2 audits look even remotely similar. Some clients have vast websites with major development requirements, some need an audit on their internal processes/policies and even one on the SEO services they provided to their clients.

    The very least I’ve ever charged was $5000, but they usually get to the $12000 – $15000 range. They can take anywhere from 2 to 3 months to complete, and usually involves regular consulting via phone/online meetings and a bit more training/education after the audit is complete and has been implemented.

    More questions?

    Please feel free to let me know if you have any questions at all. And thanks for checking out my SEO audit services. I appreciate it.

  • Josh Garner – 2/3 – SEO Factor

    From the moment you realize you need to hire someone to handle your online marketing efforts, you are immediately faced with a very importance matter.

    Read More »

      The guide I wrote on Google Places SEO received/receives quite a bit of traffic. Obviously, this is a big deal to small businesses; what

    Read More »

    There is one question that we are asked more than any other, and we get it even to this very day. The thing is, it’s

    Read More »

    I want to talk about a situation I see quite a bit these days. Let’s say you have a website designed. Let’s also say you

    Read More »

    There’s a new tool on the block to help you find citations online. It’s very useful, but before I share it, I want to express

    Read More »

    The Internet is built on links. The search engines find websites via links from other site and visitors find appropriate pages via navigation links. All

    Read More »

    Either the stars have aligned, or someone has too many email addresses and too much time on their hands. Either way, I’ve gotten 3 emails

    Read More »

    I first wrote this post in March of 2008. I was browsing some old files and happened upon this one, and realized that it is

    Read More »

    Hugo Guzman wrote an interesting post the other day about questions you should as a potential SEO agency (they could easily be translated to questions

    Read More »

    Long gone are the days when the debate was whether one was better than the other. Instead, we now find ourselves asking “Under what circumstances

    Read More »

  • Blog – SEO Factor

    From the moment you realize you need to hire someone to handle your online marketing efforts, you are immediately faced with a very importance matter.

    Read More »

      The guide I wrote on Google Places SEO received/receives quite a bit of traffic. Obviously, this is a big deal to small businesses; what

    Read More »

    There is one question that we are asked more than any other, and we get it even to this very day. The thing is, it’s

    Read More »

    I want to talk about a situation I see quite a bit these days. Let’s say you have a website designed. Let’s also say you

    Read More »

    There’s a new tool on the block to help you find citations online. It’s very useful, but before I share it, I want to express

    Read More »

    The Internet is built on links. The search engines find websites via links from other site and visitors find appropriate pages via navigation links. All

    Read More »

    Either the stars have aligned, or someone has too many email addresses and too much time on their hands. Either way, I’ve gotten 3 emails

    Read More »

    I first wrote this post in March of 2008. I was browsing some old files and happened upon this one, and realized that it is

    Read More »

    Hugo Guzman wrote an interesting post the other day about questions you should as a potential SEO agency (they could easily be translated to questions

    Read More »

    Long gone are the days when the debate was whether one was better than the other. Instead, we now find ourselves asking “Under what circumstances

    Read More »

  • 4 Tips To Choosing The Right SEO Firm For Your Business

    From the moment you realize you need to hire someone to handle your online marketing efforts, you are immediately faced with a very importance matter. Who do you choose, and how do you know it will work for your business?

    You may need to hire on a full time employee to handle your needs internally; or maybe you just need to outsource some specific items to a freelance SEO. Or maybe you need a team of professionals to create and implement a full-scale Internet marketing campaign.

    Following are just a few tips to help you choose the right Internet marketing professional for your company’s website; be it a firm or independent SEO.

    The SEO Package

    A topic of great debate. Most professionals believe that it is impossible to offer an SEO package and still provide a great service. While I do agree to a certain extent (I don’t provide “package” with any of my SEO services either), there is a place for such services.

    Should your needs be very basic, or your goals as simple as “better rankings,” then there are a few companies that offer packages to accommodate those needs. For example, if you own one hotel and need to increase your visibility, then a firm with set packages may be what you need.

    But if you are a part of a property management company, with several properties in many different areas in your portfolio, then a package is not what you need. Instead, you will want to hire someone(s) that will analyze your specific needs regarding each piece of your business.

    Who to choose

    In cases where you don’t need too much attention or things are “standard,” then you can pick any type of SEO. An independent or a firm will be able to offer you a service based on your needs, or you can choose to go with a company that sells you a package.

    Remember though, that if you choose a firm with packages, you already know what you’re about to pay, and it’s probably going to be cheaper than the competition. A professional will sometimes lump the time it took him or her to analyze your site and include the fees for that time in your service fees. This may end up giving you the same service as a package out there, with an increased cost.

    So, small hotel in Orange Park, Florida? Pick who you will, you’re probably safe with a package deal. Property Management Group with properties all over or in competitive markets? Choose a little more wisely; you may need to research your custom SEO solution options.

    Niche Professionals

    You’ll also have the option of choosing a professional or firm who specializes in servicing your industry specifically. This too holds its own advantages and disadvantages.

    A niche firm will have an experience in your industry, and likely have on-hand a great set of places from which they can get a link to your site. They will have a better understanding at the types of targets that will produce the highest conversions, and how to get that traffic to your site.

    However, a niche professional will likely fault when it comes time to determine what is actually needed for your site. They will likely have packages, and will most often set you into one blindly, regardless of any factors that would hinder such a campaign.

    This can also have an impact for the whole company when a tactic they had used gets away from them and becomes a main focus of every client. If the effective nature of this tactic was suddenly stopped, then so to will be the site’s rankings and traffic.

    For example, it was a common tactic for real estate SEO firms to link between other real estates site for their clients. After all, a broker in Orlando wouldn’t normally do business in Atlanta? This tactic was used with such indiscretion that when Google decided to negate such types of links, thousands of real estate sites fell off the map completely.

    You’ll also have to worry about the amount of attention your site will receive. Often times, when you receive services from such a provider, your account is viewed as just another in the pile of clients.

    Hiring a general professional will afford you the luxury of having someone with a wider scope of experience to handle your online marketing efforts. They will implement strategies that a niche firm wouldn’t even think about, because it was something learned through years of trying and testing and being exposed to varying environments. This might cost a little more though.

    Where a general SEO is going to “think outside the box,” a niche firm has their strategy planned out before you even call them. This means that on one hand they will be much kinder on your wallet; on the other, the service may not enjoy hidden opportunities and may be lack-luster due to a “quantity of quality” mindset.

    Who to Choose
    Shop around. If price is a main concern, then perhaps someone who specializes in your industry would be the best pick. If quality, then be open to other considerations.

    Transparency

    The reality about Internet marketing is that it is no different than “traditional” marketing. There’s a lot of research, trial and error, and multiple approaches to every campaign. However, there aren’t many “secrets” that we use in order to achieve a goal. There is no mystery.

    It’s a good idea to discuss the methods your potential firm or employee will use to increase rankings and traffic to your site. You don’t have to know the gritty details, an overview will be fine to start with. It’s a good way to see if they will at least tell you, or will they try to hide it.

    If anyone every says “that’s proprietary information,” it better be in regard to some tool they built to report on a metric, not a method used to promote your site.

    If you’re thinking that it’s understandable that a professional wouldn’t want to share his secrets at the risk of losing a client, then I respond with this:

    Anyone can tell you how to paint, but will you be able to? A doctor can tell you exactly what he’s going to do during a brain surgery, but would you be confident enough to perform it yourself? The post we published on Ranking in Google Places is a step-by-step, detailed guide on doing just that. But people will read it and hire us anyway.

    This is because a successful Internet marketing campaign requires time, experience and hard work. None of which will translate into other areas of your business. You could spend hours learning how to optimize your site, but those were hours lost having someone at the front desk or on the phone.

    Who to choose
    Someone who will be open and honest with the techniques they plan to use. It’s a good idea to learn more about those techniques to ensure they aren’t against a search engine’s guidelines, but for now simply knowing they are willing to share is a good sign.

    Budget

    I saved this for last because it really should be the last, and least important determining factor (I know, so says the guy who sells SEO).

    But it needs to be said that you will indeed get what you pay for. There are firms of all types out there; offering services that range in price from $99 a month to $1000 per hour. Scams aside, you can imagine the difference in services provided by those different providers.

    Consider pricing from a company’s perspective. Whatever the deal is, they have to make a profit on it. So, for $99 a month, what can they provide to you while being able to pay 1 or more employees and still make a profit? Not much. I still haven’t seen a service that was at the same time worth $99 and cost $99 a month. A service that is worth $99 isn’t going to do much for your site anyway, and anything that cost such a price is diluted to mean absolutely nothing.

    I also say that it should be the last consideration because there is a flip-side to the common logic. Choosing a firm simply because of a higher price will not guarantee a better service.

    Most importantly you should shop around and make sure you are comfortable with both the service and the price.

    Who to choose

    There aren’t really any hard rules for this one. Some freelance SEOs will be a conservative pick simply because they don’t have the overhead of a firm. However, perhaps they are highly specialized or have positioned themselves as an authority. In that case, the firm may be more conservative.

    If you have any questions, please feel free to contact us. We can either offer a solution for your consideration, or give you some pointers on picking a service provider that’s right for you.

  • SEO Website Review, Site Audit and SEO Strategy Document | SEO Factor

    If you’re looking for a strong foundation on which to build your online marketing efforts, then our SEO Website Reviews are perfect for you. Once we learn more about your business and goals, we are able to provide to you several SEO strategy documents that will get your site optimized and bring focus to your Internet marketing strategy.

    The Website Review service wraps up with an SEO Strategy Document containing everything you need to build a strong SEO foundation, or enhance your current SEO efforts.

    Keyword Research to identify the search terms people are using to find your product or service on a search engine

    Site Strucure Audit to check for website crawl-ability, content flow, site hierarchy and other site metrics that impact the way a search engine finds and navigates your site

    Content Analysis to ensure that the content is unique and relevant to each page of the site; finding duplicate content and keyword cannibalization issues

    On-page and Meta Analysis to check for indicators like the title and description tags that impact the way a search engine determines your rankings, and returns your site as a result

    $750 – Request This Service

    Everything included in the Website Review plus…

    Link-Analysis to identify the quantity and quality of the links that point to your site from other sites

    Competition Analysis to identify the websites of your competitors, and find out what they are doing to rank higher than you

    Competitive Link Analysis to find links that currently point to your competitors

    $1,350 – Request This Service

    Once we’ve completed the analysis phase of the service, we provide you with an SEO Strategy Document with specific suggestions and advice for your website.

    The SEO Strategy Document you receive after a Website Review will include a list of keywords, as well as specific, on-page suggestions to optimize the content and structure of your website

    The SEO Strategy Document you receive after a Website Review+ service will also include an overview of the links to your site, a list of your competitor and an analysis of their websites and an overview of the links that point to their sites.

  • When You Simply Don’t Need SEO – 6 Questions to Help You Decide – SEO Factor | SEO Factor

    14 June 2010 | The Business of SEO | Josh Garner | No Comments

    With so many service providers out there, I’m sure you’ve been told several times that you need an Internet marketing service on some level. Check your email. How many times has some SEO company sent you a “free analysis” in the last month?

    And with all these companies out there telling you how much better their site is doing because of some other company they hired, it’s easy to begin to wonder if you need SEO too. But, it’s important to understand what your business needs, when it needs it. Yes, you need SEO (or PPC, or SEM, or whatever term it is that’s creating buzz these days). But do you need it right now?

    SEO Needs Are Relative

    If you were to run into me on the street and ask “does my business website need SEO?” I would reply with “yes. Yes it does.”

    I would give this same reply every time regardless of who asked the question. I don’t need to see your site or know anything about your or your business. I know you need SEO because there isn’t a site on the web that wouldn’t benefit from a proper online marketing strategy. But I warn you, the answer is almost as vague as the question itself.

    Let’s say you’re a 10 year-old boy. You come up to me on the street and ask “do I need a prostate exam?” I would reply with “yes. Yes you do.” The answer I can give is only as good as the question asked. A 10-year-old boy, barring some medical oddity probably doesn’t need a prostate exam. But, that boy who will one day become a man surely does.

    He doesn’t need it now. He probably won’t need it for quite some time, decades even. First, he has quite a few other items to check of his list of “things to do in my life.”

    Take a Look At Your Business

    You need to take a good look at your business before you start spending money on Internet marketing. I won’t lie, our services aren’t exactly cheap. Justifiably so, we garner some pretty hefty checks. For a business to pay us such fees without a return on investment would be…well…just silly.

    I don’t write these tips for the sake of a blog post (though we could obviously use it). I write this in response to a growing number of requests for services that simply aren’t ready for us yet. We don’t sell to just anyone. Rather, we make it a point to partner with business owners where we know a relationship will be mutually beneficial.

    Would you believe that we’ve had 2 people contact us wanting to compare our prices to another firm; only to be told that we wouldn’t offer our services in the first place? After a few years of doing this stuff, you can start to pin-point problems before they happen. One problem is that of offering a service when the business just isn’t ready for it yet.

    So I give you 6 questions to ask before you decide you need SEO services.

    1. Is my Business Ready?

    We can’t even talk about bringing traffic to you before your business is ready. Can you handle a sale? Do you have the write paperwork in order (corporate filings, etc.)? If you plan on selling locally, do you have a store-front? If you’re a service provider who’s work requires insurance or a permit, do you have those things?

    2. Do I Have a Website?

    This may sound odd, but we’ve turned several potential clients away because they don’t even have a website yet. We can’t promote something that isn’t even there. Instead, we had to build a site and are working with them to create the perfect strategy (2 of which won’t require SEO services for another 6 – 8 months).

    It’s something like buying gas for a car you have yet to purchase.

    3. Is My Website Representative of My Business?

    Sometimes, having a poorly designed site is worse than having no site at all. In the last year we’ve taken SEO off the table 3 times due to a poor website. This can be anything from the quantifiable use of parameters in URL creation (usually associated with a content management system) to the subjective “that’s just ugly.” Either way, if your website doesn’t properly represent your company, what good is it to drive traffic there?

    4. Have I Employed Any Other Marketing Efforts?

    Though not a show-stopper, the answer to this question has the potential to get my attention. If you don’t have any other marketing efforts going, you’re missing quite a bit of information that could be used with your Internet marketing efforts (like demographic information, past clients you can use to spread the word, etc.).

    In any event, we don’t normally shun at providing our services to businesses who haven’t explored other areas of “traditional” marketing. But just so you know, a lot of what you learn from those efforts can translate into Internet marketing in some fashion or another.

    5. Do I have Goals?

    Again, not something that will stop all further conversations, having a clear goal is extremely important. In fact, I would bet to say that having a goal is even more important than the act of pursuing that goal. Most often when someone doesn’t have an answer to that question, it’s simply because they do have a goal, they just haven’t taken the chance to articulate it.

    Without knowing what your goals are, there is no way to achieve them.

    6. Is SEO Going to Save my Business?

    This one is a show-stopper. It doesn’t happen as much as it did a few short years ago; but we used to get this call all the time. “My business is drowning. I need more traffic to my site or I’ll have to close it down for good.” I’m sorry to say, we can’t help you.

    The only difference between Internet marketing today and the T.V. and magazine ads of the 50s and 60s is the medium. The messages, goals, and strategies are more similar than they appear at first. If your business isn’t doing so well (to the point of closing for good) then it’s time to re-evaluate other aspects before you look for a silver bullet.

    Take away the fact that most online marketing efforts take a lot of time and money. A failing business with increased exposure will be just that; a failing business with increased exposure.

    So there you have it. If you can get the answers to these questions in line, then you are probably ready to start learning more about how SEO and other forms of online marketing can help your business. There’s still more to talk about, but this should at least keep you from spending money on something that won’t work.

  • Choosing An Internet Marketing Firm For Your Hotel

    After my hotel reputation management post yesterday, I received a lot of emails about the subject, and how a hotelier goes about finding an Internet marketing firm for their hotel. I couldn’t answer some of those emails too directly, as there would be a conflict of interest, but I thought I would create a decent post to help you out.

    In an effort to prevent any conflicts of interest and to fully disclose my information, I want to mention that I am indeed involved with a hotel Internet marketing company. However, I’m not going to name said company because I like to keep my blog as unbiased as I can, and give a good set of tid bits that any hotel can use to their advantage.

    So, how does a hotel find a good Internet marketing firm? I’ll give you a couple of good guidelines and questions to ask.

    General SEO and Internet Marketing
    Overall, a potential hotel Internet marketing firm should have basic SEO knowledge. I say this for 2 major reasons. 1) some firms didn’t start out providing SEO or Internet marketing services. They previously started somewhere else, and decided that this was a good business to get into. This doesn’t mean they shouldn’t be considered, but it does mean that they should have hired some people who are knowledgeable about the industry, and not trying to reinvent the wheel or just looking for a few quick bucks. 2) There are plenty of SEO scam firms out there, and a niche provider is no different. You need to educate and protect yourself.

    To help you out a little, the First Chapter of the Learning The SEO Factor book I started (and will try to consistently expand on) that should help you ask the right questions and what to look out for.

    I also wrote an article for another blog called 7 Signs of SEO Scams.

    Rankings To Traffic To Bookings (Proof of ROI)
    The neat thing about hotel SEO and Internet marketing is the ability to show a return on investment. You see, hotel websites can make use of what is known as an Internet Booking Engine (IBE) to allow visitors to book rooms online. You Internet marketing firm should be able to work with your IBE (or even provide one for you) and track the visitors to your site, and then to your booking engine as a result of their online marketing efforts. These are good, hard numbers. Now, just because a firm doesn’t offer or work with an IBE doesn’t mean they aren’t providing a quality service, but it is something of the norm and provides a good bit of information.

    Hotel Experience
    Generally speaking, I’ve never really agreed with the niche service providing model in regard to SEO. Why limit yourself to just one field. Besides, we SEOs get really excited when we get to work on something new and interesting. That being said, that is only my personal opinion and I don’t feel has any bearing whatsoever on the quality of service being provided. However, if a firm is to focus on providing a specific service to a specific type of business, then they should probably employ a few people with experience in that type of business. This will only help the SEOs working on your site have a greater understanding of your business.

    Again, this shouldn’t be a deal breaker, but if a company is going to focus on one niche, I feel they should have a few experts in that area. Just food for thought.

    Practice What You Preach
    When I was a kid I worked for a landscaping company. My yard, however, looked terrible. It was something of a running joke between the workers. They all had ugly lawns. I currently have a mechanic friend (now THAT’s good networking. He comes in handy) that drives a car that’s in really bad shape. There’s a point here, I promise.

    When I became involved with SEO, I had the feeling that my site didn’t need SEO attention. I now feel that this is very ignorant thinking. If I can’t SEO my own site and see some rankings for my targeted terms, how will a potential client trust in me. You should hold your bidding firm to the same expectations.

    Ask them what search terms they rank for. Are these competitive terms? Do they sell “Web 2.0 services?” Do they even have an active blog? Is the firm giving excuses why they don’t rank? You may want to take a closer look.

    Custom Services For Your Hotel
    SEO firms have a notorious stereotype of trying to fit all SEO clients into the same package every time. Though this is the case sometimes, there are plenty that don’t do this. SEO is not a one-size-fits-all service. This will yield mediocre results at best. Ask you potential firm if they will tailor their service to meet your specific hotel’s needs, or will you get the exact same treatment as all the others? Are they offering a set price every time? They are probably trying to package their services. Want a good hint on this?

    If they are trying to sell services on the first call, something isn’t right. As an SEO, it’s important that I analyze each and every site individually to provide the best service I can and an appropriate quote.

    Riding On Coat Tails
    And finally, the saddest part. As I’m sure you know, SEO takes time. It’s really funny though, that the first three months or so really set the mood for the next nine. The initial SEO efforts on a site are, in my opinion, the most important. Lately though, I am seeing a lot of hotel Internet marketing companies pulling new clients from one company to theirs. They wait a few months, call the hotel, let them know that nothing is happening for them and take the business. I’ve even seen sites taken, and absolutely nothing changing. They let another company do the grunt work, and take credit for results a few months later. Legal issues aside, this is just shady.

    As much as I hate telling someone to ask for previous clients for SEO (I sign a non-compete, non-disclosure to ensure that I will never release such information) this may be something to think about. Larger firms don’t seem to have a problem showing previous clients off, so poke around. I know it’s a lot of work, but find out when said hotel became a client. When did they see results? Did they have a previous SEO firm? Who was that? You may even be able to contact the hotel directly to ask some questions.

    Well, my fingers are tired now. I hope this guide helps you to find a quality hotel Internet marketing firm. If you have any questions at all, as always, please feel free to contact me.

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